In most cases, we offer next business day shipping when you order by 5 pm Monday through Friday. Orders placed after 12 pm on Friday will be shipped the following Monday. Specialty items may take a little longer for shipping, will notify you of the expected date. Please be aware that products on the same order may be shipped separately and on different dates. Refer to your order confirmation for more details.
For all orders, a contact person must be available to accept the shipment between the hours of your post office delivery times. This contact person must be available to sign and confirm they received the shipped order.
Shipping is free on orders over $75, excluding taxes, and coupon codes. The order shipped must be prepaid. Orders under $75 are charged a minimum shipping fee from Canada Post according to your destination. Oversized orders may not be available for shipping.
Orders placed outside of the local trading areas may take 3-5 business days. Exceptions may apply.
Orders outside Canada may take longer depending on the destination and will have a separate shipping charge based on the weight and shipping distance of the order. Oversized orders may not be available for shipping in all areas. USA orders are at a flat rate of $30.00 CA. The customer's will be notified of the total cost of the shipment and prepayment before shipping.
In the event of a holiday, shipping may delay shipping time. We observe many Federal and Provincial holidays across Canada. Weather conditions may also affect the shipping date; please check the tracking number supplied of your shipping date or contact us.
You may contact us by e-mail at email@example.com at any time or call us at 1-705-752-4211 from 9 am to 9 pm EST Monday through Friday, Saturday, and Sunday from 9 am to 6:00 pm. A customer service representative will be happy to assist you.
Some items cannot ship by air due to size, weight, hazardous materials, and delivery address. These items will only be available through Standard Ground Shipping. Some hazardous materials cannot ship outside of Canada.\
We pay careful attention to details when packaging and shipping your art supplies. Every order, large or small, arrives well packed, accurate, and fast to your location.
Thank you for your loyal patronage by the team at King’s Framing & Art Gallery. We look forward to serving you for all your artistic needs.